Shipping

Natty Workwear products are crafted to last and delivered with care. Please allow 1-3 business days for your order to be packed and shipped from our warehouse.

DOMESTIC RATES

We deliver products domestically using Australia Post. Please note, the below timings exclude prescription safety glasses - please allow up to 10 business days to receive your prescription glasses.

SERVICE	TOTAL ORDER	COST
Standard Shipping (approx.3-7 business days from dispatch)	Flat Rate	$9.50 AUD
Express Shipping (approx. 1-2 business days from dispatch)	Flat Rate	$15 AUD

INTERNATIONAL RATES

For International deliveries, we use Australia Post International. Shipping times & cost will vary depending on your location.

COUNTRY	SERVICE	COST
New Zealand	Standard Shipping	$12 AUD
New Zealand	Express Shipping	$20 AUD
United Kingdom	Standard Shipping	$15 AUD
United Kingdom	Express Shipping	$45 AUD
North America	Standard Shipping	$15 AUD
North America	Express Shipping	$40 AUD
Rest of the World	Standard Shipping	$15 AUD
Rest of the World	Express Shipping	$47 AUD

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International shipping will take around a week or so and you will be able to track your parcels progress online. Shipments outside of Australia may be subject to import duties and taxes, which are the responsibility of the recipient. Rates vary by country and by what was ordered so we are not able to supply an estimated cost. Contact your customs offices for more information.

All services exclude time in customs if applicable and may be subject to delay due to causes outside of Australia Post´s control. All duty & taxes charged by the destination country are at the customers’ expense. After we have dispatched your order, you will receive an email that will contain tracking information.

** Please also note waiting times may be extended during sales/peak periods and to rural areas. Shipping times are also calculated following the date they are dispatched.

Can you ship to a P.O. box?

Yes, we can ship to PO Boxes for everything except our prescription glasses.

Our prescription glasses are sent directly from our lab partner using their courier service, which requires a physical address.

What if my package is not delivered?

If your package does not turn up within the expected delivery time outlined, then check on the shipping email you were sent and there will be track and trace details. If your parcel has gone missing in transit, please lodge a complaint directly with Australia Post, and you can also email us at hello@nattyworkwear.com and we’ll attempt to track the package for you as well. Please give the package two extra business days for delivery before emailing us.

How do I know when my order has been shipped?

When your order gets shipped, you will be sent an automated email confirming your package has been sent and giving you a tracking number and a link to Australia Post where you can track your package. If you don't see it come through, please check your spam folder incase it's found its way in there. If you have any other questions about shipping, fire us an email at hello@nattyworkwear.com and we'll do our best to help you out.

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Shipping